Settings should already be set by Apex Back Office Solutions before you get your hand held device. You can break the communication with computer if these settings are incorrect.
You may want to update Manger Mode. Please see the instructions below. If you need help with these settings, please contact Support.
If you change any settings, Tap on Save then exit the app and re-open the app for the new settings to take effect.
Valid for My Handheld Version 3.04
Model &
IP Address
Model is just a description, anything can be entered in this field.
The IP Address is the IP address of the computer the hand held will be connects to. We recommend contacting support to help getting the correct address.
This is the path of the folder where information is uploaded to and downloaded from on the computer. The folder in the screen shot is the correct path for My Pricebook.
Manger Mode allows the app to override fields in Deliveries and Price Check. If you want the ability to override fields, the box must have a check mark.
DATA WILL BE LOST ON UPDATE - ONLY TAP THIS BUTTON IF ALL DATA FROM OTHER FUNCTIONS HAS BEEN UPLOADED TO MY PRICEBOOK Tap on this button to check for an update to the My Handheld App. If an update is available, the update file will download and the My Handheld app will restart. If there is no update available, the 'No Updates found' window will display - tap ok to continue.